FAQs
Shipping
How long does delivery take?
Standard delivery takes anywhere from 3 to 5 business days.
Which countries are available for delivery?
We are currently limited to the US market.
Districts as follows are not available for delivery:
- American Samoa
- Guam
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Rhode Island
- United States Virgin Islands
- Armed Forces of the
- Americas
- European Armed Forces
- Armed Forces of the Pacific
What are the shipping costs?
Blukar currently offers standard local shipping for all orders in the U.S. Standard shipping is $3.99 if the order consists of only one item, and standard free shipping if the order consists of multiple items.
How are my goods delivered?
Amazon is our logistics partner for the delivery of Blukar products. They will select the carrier they feel is best for our customers.
I ordered more than one item, will they be shipped together?
If you order more than one item, we will do our best to ensure that all items are in one package. However, sometimes Amazon Operations may use different shipping carriers and our products are not always shipped together. You will receive a shipping notification email once the item has shipped.
Can I change my shipping address after the package has been sent?
Unfortunately, we are unable to change the shipping once the product is in transit.
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What do I need to do when I receive a different product than the one I ordered?
Please contact Customer Support at service@blukar.com and we will resolve the issue immediately.
What do I need to do when I receive an item and want a refund?
Blukar offers every consumer a 30-day unconditional refund.
Within 30 days from the date of purchase, undamaged products can be returned unconditionally for a full refund. The refund process will begin once the returned item has been received and inspected in Grtin's warehouse.
(Please see the Return Policy for the exact return process)
When I receive an item and want to exchange it, what do I need to do?
All products sold directly by Gritin or an authorized Gritin distributor are covered by a full warranty from the date of purchase. You can extend the warranty by registering your purchase on the Registered Products page. Warranty claims related to quality purchased through authorized Gritin distributors and retailers or official Gritin e-commerce stores (e.g., the Amazon store) can be handled directly through Gritin.
(See Return Policy for specific return process)
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